To authorise a PayTo Agreement you need to:
• log-in to your mobile banking app or online banking account
• find the page or section where your bank displays your PayTo Agreements – a PayTo Agreement that needs your approval will be marked as ‘Pending authorisation’ or similar
• after you click on the PayTo Agreement, the payment terms will be displayed for you to review
• if the terms and details are correct, click ‘Approve’ or similar to authorise the PayTo Agreement and this will then be marked as ‘Active’ or similar – your bank may ask you to enter your banking password or an OTP (one-time password) before authorising the PayTo Agreement.
If you don’t want to proceed with the PayTo Agreement, you can select ‘Decline’ or similar in your mobile banking app or online banking account. If you decline the authorisation, the PayTo Agreement will not be added to your GoEscrow profile.
Still having trouble finding an authorisation or your PayTo Agreements? Try searching ‘PayTo’ in the search bar of your mobile banking app or online banking account or contacting your banks custoemr service team. If you don’t have time while the countdown approached 10 minutes don’t worry you can repeat the PayTo Agreement set up process at any time when you are best prepared.